Organic Flavors Return & Exchange Policy


ALL SALES ARE FINAL


Due to the handmade nature of our products, we do not accept returns. Please be sure to read all product descriptions, notations & ingredients prior to placing your order.  

Our products are expertly handcrafted in small batches to ensure the highest quality. However, due to our production processes & the use of all-natural premium ingredients, there may be slight differences in size, smell, color & consistency. If you receive a product that is defective or damaged, please contact us via email at organicflavors23@gmail.com & include photo/video of the item in question within 3 days of delivery date & we will gladly ship a replacement item to you if product is deemed defective. 


If you are missing an item from your order, contact us within 3 days of the delivery date, and we will immediately send out the missing item.

If an item is out of stock after the order is processed, we will attempt to reach out to the purchaser to provide other options: 

Packages that are undeliverable & returned to sender (Organic Flavors) will be refunded less the shipping charges.


Refunds (if applicable)

Refunds will be at the discretion of the company (Organic Flavors) & handled on a case-by-case basis where the company decides that a product/item is not to the mutual satisfaction of both company & customer.  If a refund is approved, the refund will be processed, and credit will be automatically applied to your credit card or original method of payment, within a certain amount of days (determined by your banking institution).

Shipping Policy

Please allow 3-5 business days for the order to be processed & an additional 2-7 days for your order to be shipped to you. All packages will be shipped via United States Postal Service (USPS).


 During the holidays, please allow 5-7 business days for the order to be processed. Holiday orders are shipped 1 business day after your order has been processed. When the order has been processed & shipped, you will receive tracking information via email. 


 The pricing of shipping costs is not determined or regulated by Organic Flavors, but instead determined by the current USPS shipping rates which takes into account the weight & the shipping destination to determine the price.

Organic Flavors is not responsible for shipping delays or lost packages. If an order has been marked as “delivered” and the customer has not yet received the package, please reach out to the United States Postal Services for further information regarding your package (1-800-275-8777) or you may file a claim via USPS using your tracking number.

If an order has been returned because the provided address is incorrect, the customer will be charged a re-shipping fee if the customer still wants item.